If you have an older HP computer, sometimes you may have the following error when you start your computer:
Messaggio di errore: 104 - Rilevato dispositivo di rete wireless non supportato. Sistema bloccato. Rimuovi dispositivo e riavvia.
This is one of those truly technical errors and unfortunately not easy to solve. However, it is worth shooting before sending the computer to HP or spending a lot of money on the Geek team.
There are a couple of steps you can do to try to solve this problem on HP laptops and notebooks. Note that there are only a few wireless cards that work with your HP computer, so if you've tried installing a third-party one, you will probably have to follow method 3 or get a different wireless card. Good luck!
Method 1 – Update BIOS
First, if you can get past the error and actually start the operating system, try downloading the latest BIOS version. If you can't get past the error, be sure to try loading the computer in safe mode and see if the operating system loads.
Another thing you can try to enter Setup and disable the wireless component on the laptop. Then try to restart your computer and see if you can overcome the "unsupported wireless network device" error.
If so, visit the HP support site (//www.hp.com/#Support) and type the model number for the HP laptop. Download the latest BIOS version and install it!
Method 2: reset the BIOS
If that doesn't work, you will have to try resetting the BIOS. To do this, you need to restart your HP computer and then press the key F10 while the HP logo is displayed. Press it a couple of times during the initial startup if you can't log in immediately.
Now go to the menu Exit and select Load Setup Defaults . Finally, choose Exit to save the changes .
After resetting the BIOS, you will need to perform a repair installation of the operating system. This is a fairly long guide in itself, so I will direct you to the previous post on how to perform a clean installation of Windows. Note that it will NOT delete any of your data or programs.
Method 3 – Pull out the WiFi card
If the two methods above don't work, you're a little screwed now. At this point, you have no choice but to take out the WiFi card. If external, it should be easy, but if internal, you will have to go to Google and find the instructions for your computer.
Some users have had success pulling out the card and reinserting it. If that doesn't work, you'll need to sift through Lenovo, Amazon and eBay and try to find a working replacement wireless card.
If you have problems with one of the methods listed above, post a comment here and I will try to help you! To enjoy!