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Consumer Reports rejects iPhone 4: "Bad reception"

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"We cannot recommend the purchase of iPhone 4" this is the harsh but also realistic verdict issued by the independent Consumer Reports association after carrying out extensive tests on the reception of the Apple smartphone. The association, a sort of consideration for our Altro Cosumo, offers buying guides and reviews widely followed by Americans, also accompanied by tests carried out in an impartial and technically thorough manner.

The rejection of the iPhone 4 comes at the end of a series of these tests during which iPhone 3 iPhone 4 purchased in 3 different stores in the New York area were tested in a room isolated from external radio transmissions . A base station emulator was then used within this test environment, which simulates the operation of a telephone cell. Then the operation of the iPhone 4, Palm Pre and also of the iPhone 3GS was compared. Consumer Reports declares that if it is true that any mobile phone shows a deterioration in reception if handled in such a way as to interfere with the antenna, it is equally true that no smartphone shows a signal loss comparable to that of the iPhone 4.

Consumer Reports' statements sound like a denial of Cupertino's official position that reception problems were attributed exclusively to a problem in the field notch display software that would be lower than what is actually shown by the iPhone and therefore when the signal degrades to the point where it is not possible to make a call, this occurs in a context where the signal is already scarce. Consumer Reports instead, tools in hand, shows that things are different and that the quality of the signal drops drastically when it bridges the two antenna elements that are on the left side, towards the low angle, of the iPhone , going from a level compatible with the possibility of making a call to one where it is impossible to do it.

Finally in the article dedicated to iPhone 4 and also in a movie that we insert here at the bottom, Consumer Reports also confirms the usefulness of a do-it-yourself solution adopted by different users to solve the problem: a small band of insulating tape applied in the lower left corner of the smarpthone, near the rubber band that separates the two antennas, it can significantly reduce the signal loss caused by contact with the user's finger or hand.

Consumer Report recommends, however, for Apple to find a less artisan and approximate solution as well as permanent and free of charge to the antenna problem. Only when the independent association informs us can I go back to recommending iPhone 4 to US buyers, which it cannot do right now despite iPhone 4 getting all other tests performed higher scores than any other smartphone regarding screen, camera and in general for the many functions offered, including the improved battery and the gyroscope.

The Consumer Report stance sounds even more painful if you think that a few days ago he had instead recommended iPhone 4 after, for some empirical tests that had not detected any signal loss.